Some people are not able to repair their walkers and need to have them repaired. We recommend that you contact your local friendly bicycle repair store. These folks are not only qualified they also are usually the most reasonable, especially if you have the parts you need. Durable Medical Supply stores will occasionally repair but have a hefty repair charge that they will add on to the over all cost. Many DME stores only want to sell new items. Make a few calls to get an idea of the repair costs. The biggest deterrent is many of the items are made over seas and metric tools are needed to make the repairs. Most people have some tools in this country but most of those are standard sizes not metric. All bicycle repair shops have metric tools.